Warm welcome, great room with kitchenette and washer/dryer, cute patio with BBQ, fireplace, friendly owners.

Nothing negative to say.

Clean hotel, outstandingly accommodating staff & great location in the heart of town. Beautiful building and rooms with a fireplace.

Enjoyed our charming little rooms in this place.

We needed Wheelchair Accessible room with master bedroom and a fireplace, for instance and it was available. The design was unique. We walked everywhere, the location was absolutely perfect and magnificent, down the mountain. Had tea and goodies at Tea & Coffee Exchange, nestled 1 mi of the hotel.

The rooms are perfectly clean here with kitchenette and master bedroom and bath. The hotel provided great customer service during our weekend stay. Would stay again and again as our experience was really great.

Our stay at the lodge was absolutely charming. The wood cabin style and cozy atmosphere made us feel right at home. The location was convenient, with a brewery and Alpine Slide within walking distance. The owners, Mike and Katie, were incredibly nice and made us feel welcome. The room was clean and comfortable, with a kitchen and fireplace. We enjoyed watching DVDs on the flat screen TV and relaxing in front of the fire. we had a delightful stay and would highly recommend this lodge.

My wife and I had a wonderful stay at Hillcrest Lodge. The cozy and warm atmosphere made us feel like we were in our own private cabin. Ken, the owner, was incredibly welcoming and made us feel like we had found the perfect place in Big Bear. The room was clean and cozy with adorable bear-themed decor. We also loved that the hotel was dog-friendly and nestled among beautiful trees. Ken and Valerie went above and beyond to help us with our needs, even giving us hiking directions. We can't wait to come back and stay again at this hidden gem.

Can recommend this hotel.

During our Christmas stay, we absolutely loved the friendly and helpful staff. They went above and beyond to make sure that our first time in Big Bear was a great experience. Additionally, the location was perfect. We were able to walk to a variety of shops and restaurants, making it so convenient to explore the area. Another great feature was the complimentary tea and coffee in the room, along with the wood for the fireplace. It was such a cozy and enjoyable addition to our stay.

The only downside we experienced was not being able to control the heater. It was on a timer that we couldn't adjust, likely due to strict rules regarding the weather and pipes.

The place was clean, the staff were really kind and courteous, and the food was delicious - we had a great time here.

Loved having kitchenettes in our rooms, super convenient! The spot here was great, close to a market and bakery. 🍞 Really made things easy for us!

The stay here was excellent, the food options were delicious, and the location was wonderful, just a short distance from the marina.

We loved that it felt like our own house, with parking right outside. The location was close to everything in the heart of town but far enough not to feel completely like we are tourists. The hotel facilities were great, with a fully stocked kitchen and a cozy fireplace. The staff was friendly and made us feel welcome.

Nothing, all good.

We loved staying here. The location was perfect - close enough to walk to the village and everything else we needed, but far enough to avoid big crowds. The room was excellent with all the amenities we needed, including heating and tea and coffee facilities. We enjoyed spending time in the outdoor dining area which was comfortable and well-equipped. The staff were very helpful and made us feel welcome. We also enjoyed the leisure facilities such as table tennis and hiking. We recommend this place to all.

There were no negative aspects to our stay. We recommend this venue for anyone looking for a comfortable and relaxing stay with excellent service and facilities.

Cozy place with friendly staff and owner. The room was amazing, had a kitchenette, and a fireplace. The restaurant served hot, delicious food. 🔥

Cozy room with a lovely garden view. The staff is super nice 😊. They offer free WiFi and convenient parking right in front of the property.

The staff here are caring and patient, the themed rooms are tidy and have a fireplace and sofa bed, and the facilities are beautiful.